Terms of Service

1. Using JoVenture

JoVenture is a marketplace that connects travelers with independent hosts operating experiences in Jordan. By using the site, you agree to these terms.

2. Bookings and payments

All payments are processed via Stripe. JoVenture holds funds until the experience is delivered, then pays out the host minus our platform fee.

3. Cancellations and refunds

More than 48 hours before your start time, cancel for a full refund. Between 24 and 48 hours before, half is refunded and your host keeps the other half. Inside 24 hours the booking is non-refundable, because your host has already committed to running it.

If the host cancels, or can't fulfil the booking, you are refunded in full whenever that happens.

4. Host responsibilities

Hosts are independent operators. They are responsible for the safety, quality, and lawful operation of their experiences.

5. Contact

Questions about these terms? Reach out at info@joventure.ai.

This is a placeholder version. A full legal agreement governing your use of JoVenture will be published before general availability.